Medical Administration

Natasha L. Gardener

Phone (951) 217 -5375 * E-mail

Inglewood, Ca 90302


To: HR and/or Current Management

This letter is to express my interest a current position in that is available.  I am a graduate of Everest College in Medical Billing and Coding.  For the last 3 years I’ve worked in the medical field doing administrative work in the front and back office such as Medical Records, Scheduling, Insurance Verification, Patient Registration and a multitude of other tasks.  Prior to that for 10 years, I have worked with the same company that allowed me to excel holding many different job titles in the mortgage-banking field. 


I am currently in search of company that needs an employee like me that is dedicated and committed to the highest level of quality.  I have excellent work ethics, interpersonal skills and ability to multi-task in a fast-paced environment. I am very computer savvy, a quick learner, self-motivated will take the initiate to complete all task for being to end.  I pride myself on being an honest, enthusiastic, highly organized, experienced, reliable and confident professional person. 


I look forward to hearing from you in the near future to schedule an interview at your convenience, during which I hope to learn more about the position, your company’s plans and goals, and how I can contribute to the success of your team.


My resume and contact information attached.







Natasha L. Gardener

















Goal orientated professional seeking a full-time position within the medical field where I can utilize my administrative and communication skills: in which will also contributes to my daily knowledge and growth as a medical professional.



Everest College                                   Diploma 2009                                                         West Los Angeles, Ca

Medical Billing and Coding


John Muir High School                    Diploma 1994                                                 Pasadena, Ca

General Education

Summary of qualifications


Front office skills: Patient check-in, registration and relations, answers general questions, collecting patient co-pays, confirming appointments, multi-line phones, excellent multi-tasking skills, scheduling appointments, insurance verification, obtains authorization and pre authorizations for patient care services, computerized data entry, Order equipment and office supply inventory , Scanning and filing documents and/or charts, maintaining binders and organizing invoices, filing, faxing, copying, mailing, and general administrative tasks.


Business office skills: Type 50 WPM, 10-key, Microsoft 2007 Word, Excel, PowerPoint and Outlook, Medical Terminology , CPT-4, ICD-9, HCPCS Coding, Completion of CMS 1500 and UB-92 forms, Computer Billing, Experior Surgery Center Software, Med-Connection, Medi-Soft Office, MedWare, Claim Gear, Paperless Billing, Online Claims Submission


Personal office skills: Works great under pressure.  I have the ability and willingness to treat all patients, with the utmost kindness and consideration. I am friendly with the desire to work with the public and communicate with patients’ problems to the medical staff.  I can relate to the public regardless of ethnic, religious and economic status.


Work experience


2009-2013 Lapeer Surgery Center                                                 Beverly Hills, Ca

Medical Front Office / Records Technician and Chart Preparation

Maintains files and records, Assemble initial medical charts, organize and manage health information data by ensuring its quality, accuracy, accessibility, and security in both paper and electronic systems.  Ensure all forms are completed and properly identified, signed and authenticated.  Obtain documentation regarding the patient(s) past and current health symptoms and medical history, the results of examinations, reports of x-rays and pertinent lab work, diagnoses, treatment plans and histories, scanning completed charts, order supplies for charting


2009-2009  Apollo Health Street                                                     Los Angeles, Ca

Externship: Billing/Collector

Following up on past due accounts, Performing outbound collection calls, Processing all medical billing, and submission of super bills, Routine follow up on claims that have lapsed more than 60 days with no payment  Collects delinquent accounts insurance companies, Medical/Medicare, patients; monitoring payments

2009-2009  True Sleep, LLC                                                            Los Angeles, Ca

Externship: Workers Compensation Biller/Collector

Workers Compensation insurance billing, insurance follow-up, re-billing and collections, prepared  forms, form letters, reports, and correspondence for collection purposes to county , attorneys and insurance adjusters to negotiate bills, created claims and mail to appropriate payer


1998-2008  CHL, Inc dba Bank of America                                   Rosemead, Ca

Senior Loan Specialist

Audit application completion and to provide support and assistance to loan officers in the processing and maintenance of commercial, real estate and consumer loans. Obtain and audit client income documentation, credit reports, appraisals, inspections, surveys, title work, mortgage payments/payoffs, taxes and hazard insurance, vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances, research transaction services and reconciliations. Following up on deny underwriting files and comply with company and government guidelines. 

Branch Operations Manager

Manage the performance of a team of loan processors, daily operations and activities. Ensures adherence to procedures and regulatory requirements, and that staffing levels and capacity are appropriate to meet production requirements. Train current and/or new employees with processes/procedures to improve operating efficiency. Daily spreadsheet reporting and forecasting to upper management. A liaison between the teams, sales and clients to insure prompt resolution to obstacles.


  • ID#: 81232
  • Location: Inglewood, CA , 90302

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