Customer Service/Inside Sales

Cindy Blalock

436 W. Hillsdale Ave.                                                                           Cell: 310-922-2533

Inglewood, CA 90302                                                                        blalockenator@gmail.com

 

 

 

Customer Service Representative

 

PROFILE

 

Seasoned team player and high-capacity problem solver with a solid track record in managing customer service, quality assurance, data entry/retrieval and preparation of accurate documentation.

Reliable background in key account management and process improvements in fast paced consumer use and sales marketplaces. 

 

HIGHLIGHTS OF QUALIFICATIONS

 

  • A patient listener who fully focuses on customers and understands there needs and wants.
  • Organized and detail-oriented; knack for understanding procedures and logistics.
  • Strong skills in time management, prioritizing tasks and meeting deadlines.
  • Top performer in customer relationship building
  • Significant skills in ongoing transactions and complex deals in various market segments.
  • Self-motivated to achieve peak performance, maintain top quality standards, ensure regulatory compliance, and meet and/or exceed aggressive business goals and objectives.

 

AREAS OF EXPERTISE

 

Customer Service ŸRelationship Building Ÿ Product Knowledge ŸTeam Participation ŸQuality Assurance ŸDeal Closing ŸCustomer Satisfaction

 

EMPLOYMENT

 

BeachBody                                                                                             01/2013 to 06/2013

Telesales/Customer Service- El Segundo, CA 

 

Golds Gym                                                                                            02/2009 to 02/2013

Fitness Consultant/Membership Sales- Venice, CA 

 

Bankers Life & Casualty                                                                     12/2008 to 11/2011

Insurance Agent- Culver City, CA 

 

IMMS/Group 500                                                                                 06/2002 to 10/2007

Insurance Marketing- Culver City, CA

SKILLS

 

  • MS Office (Word, Excel and Outlook)
  • Knowledgeable of most commonly used CRM databases
  • ACT
  • Oracle
  • Netsuite
  • Kintera
  • Basic office skills (filing, faxing, copying)
  • Answering multi line telephones
  • 45 WPM Typing ability
  • Internet researching and prospecting.

.

 

  • ID#: 77547
  • Location: Inglewood, CA , 90302

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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