Restaurant Manager


                                                     Leila Regalado

                                                 10907 S. Grevillea Ave

                                                  Lennox CA, 90304

                                                     (310) 913-6381


                                            SUMMARY OF QUALIFICATIONS

• Diverse managerial skills in planning and organization

• Heavy focus on customer service with vendors and incoming customers

• Experienced in establishing goals and motivating staff to attain goals

• Highly competent with Windows, Word, MS Office, Excel, 45 WPM

• Bilingual in English and Spanish



Store Manager – PLS

Lynwood, CA

April  2011 – April 2014

• #1 in region

• Responsible for auto loans and over 1500 accounts

• Oversaw 13+ employees

• Daily opening and closing routines and procedures


Operation Sales Supervisor - VXI Global Solutions Inc.

Los Angeles, CA

May 2009 – March 2011

• Promoted to supervisor within 6 months of employment

• Supervised 15-20 customer Service Agents for largest client in LA

• Met or exceeded sales every week (objective is 28% conversion)

• Won #1 Sales Supervisor for August Campaign


Front House Manager - Chart House

Redondo Beach, CA

October 2008 – March 2009

• Recruited, trained and supervised 40 full & part-time employees

• Interviewed new candidates for hire

• Responsible for all daily deposit and invoices

• Coordinated incoming service products for distribution




Concierge - Holiday Inn Crown Plaza

Redondo Beach, CA

May 2006 – August 2008

• Assisted guests with travel arrangements

• Arrange rentals for guests

• Meet any special request by guest


Leasing Consultant- Alliance Property Management

Houston, TX

October 2005– February 2006

• Review and processed all incoming applications

• Assure proper screening of applicants

• Implemented all incoming work orders

• Collected all funds due for rentals

• Provided high quality customer service to potential tenants



Service Manager- Olive Garden Restaurant

Houston, TX

November 1999 – June 2005

• Interviewed new candidates for hire

• Recruited, trained and supervised 25 full & part-time employees

• Coordinated incoming service products for distribution

• Was responsible for all daily deposits to appropriate accounts

• Oversaw the accurate ordering of supplies


Customer Service Representative - Super Shuttle

Torrance, CA

1994 - 1998

• Dispatched routing instructions via computer for shuttle driver review

• Ensured accurate scheduling of customers destinations

• Assured proper delivery of customer satisfaction



Hawthorne High School

General Diploma

Graduated 1992

  • ID#: 135249
  • Location: Inglewood, CA , 90304

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