Restaurant Manager

 


                                                     Leila Regalado


                                                 10907 S. Grevillea Ave


                                                  Lennox CA, 90304


                                                     (310) 913-6381


 


                                            SUMMARY OF QUALIFICATIONS


• Diverse managerial skills in planning and organization


• Heavy focus on customer service with vendors and incoming customers


• Experienced in establishing goals and motivating staff to attain goals


• Highly competent with Windows, Word, MS Office, Excel, 45 WPM


• Bilingual in English and Spanish


 


EXPERIENCE


Store Manager – PLS


Lynwood, CA


April  2011 – April 2014


• #1 in region


• Responsible for auto loans and over 1500 accounts


• Oversaw 13+ employees


• Daily opening and closing routines and procedures


 


Operation Sales Supervisor - VXI Global Solutions Inc.


Los Angeles, CA


May 2009 – March 2011


• Promoted to supervisor within 6 months of employment


• Supervised 15-20 customer Service Agents for largest client in LA


• Met or exceeded sales every week (objective is 28% conversion)


• Won #1 Sales Supervisor for August Campaign


 


Front House Manager - Chart House


Redondo Beach, CA


October 2008 – March 2009


• Recruited, trained and supervised 40 full & part-time employees


• Interviewed new candidates for hire


• Responsible for all daily deposit and invoices


• Coordinated incoming service products for distribution


 


 


 


Concierge - Holiday Inn Crown Plaza


Redondo Beach, CA


May 2006 – August 2008


• Assisted guests with travel arrangements


• Arrange rentals for guests


• Meet any special request by guest


 


Leasing Consultant- Alliance Property Management


Houston, TX


October 2005– February 2006


• Review and processed all incoming applications


• Assure proper screening of applicants


• Implemented all incoming work orders


• Collected all funds due for rentals


• Provided high quality customer service to potential tenants


 


 


Service Manager- Olive Garden Restaurant


Houston, TX


November 1999 – June 2005


• Interviewed new candidates for hire


• Recruited, trained and supervised 25 full & part-time employees


• Coordinated incoming service products for distribution


• Was responsible for all daily deposits to appropriate accounts


• Oversaw the accurate ordering of supplies


 


Customer Service Representative - Super Shuttle


Torrance, CA


1994 - 1998


• Dispatched routing instructions via computer for shuttle driver review


• Ensured accurate scheduling of customers destinations


• Assured proper delivery of customer satisfaction


 


EDUCATION


Hawthorne High School


General Diploma


Graduated 1992

  • ID#: 135249
  • Location: Inglewood, CA , 90304

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