Call Center Representative

SEGLENDA M. OWENS


309 E. Hillcrest Blvd #356  Inglewood, CA 90301 C: (323) 580-4562 Semowens2005@yahoo.com 


 


PROFESSIONAL SUMMARY


Customer service professional successful at cross-selling products and services. Hardworking and outgoing team member versed in cash handling processes and management principles.


 









































SKILLS



 



 



 



 



 



 



 



 



Cash handling expertise



Goal-oriented



 



50 WPM typing speed



Positive



 



Detail-oriented



Strong interpersonal skills



 



Customer-oriented



 



 



 



 



 


WORK HISTORY


Security Guard, 05/2014 to Present


Allied Universal – Los Angeles, CA


Temporary special event security at E3 convention, UCLA campus during flood incident, Digital Realty. Current post at LACMA. Monitor client property, issue/check id credentials, grant/deny entry, patrol property, rover, relieve guards on shift, customer service.


 


Security Guard, 06/2014 to 04/2015


PSC Security – Huntington Park, CA


Foot/bike detex patrol of property, customer service, maintain daily entry logs in DAR, maintain daily communication with co-workers via radio, maintain office work area.


 


Pharmacy Technician, 02/2011 to 11/2014


Rx Relief - Los Angeles, CA


 Data entry/typing, order medications, maintain pharmacy stock/work area, answer telephone, deliver stat orders,pick up/drop off medication orders, quality control of  patient medications, unit dosing, filing.


 


Tax Preparer, 12/2013 to 02/2014


Gateway Tax Service - Inglewood, CA


Customer service, data entry/typing, open/close store, maintain work area, quality control of client files, filing, answer telephone/emails, prepare and submit client income tax returns to IRS.


 


EDUCATION


 


High School Diploma: 1999


Westchester High - Los Angeles, CA


 


Cosmetology, 2001


El Camino College - Torrance, CA


 


Computer Repair, 2001


Computer Education Institute - Carson, CA


 


Pharmacy Technician, 2006


American Career College - Los Angeles, CA


 


Pharmacy Technician refresher course, 2011


American Career College - Los Angeles, CA

  • ID#: 124311
  • Location: Inglewood, CA , 90301

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!